Longitudinal care for joint, bone, muscle and low back pain, delivered with partners across orthopedics, rehabilitation and health systems

DURHAM, N.C., Sept. 15, 2026 /PRNewswire/ — MSK ACCESS, powered by RevelAi Health, is now listed in the CMS ACCESS Participant Directory on Medicare.gov. Medicare beneficiaries can learn more and enroll at MSKACCESS.com.

The program provides ongoing, evidence-based support for joint, bone, muscle, and low back pain, coordinating with a patient’s existing providers to extend care between appointments.

The Advancing Chronic Care with Effective, Scalable Solutions (ACCESS) Model is a voluntary CMS Innovation Center program that expands access to technology-enabled care between regular provider visits, while rewarding participating organizations for improving health outcomes for people with Original Medicare. Its musculoskeletal track covers chronic musculoskeletal pain, defined as pain lasting more than three months in the bones, joints, muscles or connective tissue, over a twelve-month care period. Beneficiaries join voluntarily, either on their own or through a referral from a clinician. RevelAi Health has been enrolling patients in the MSK track since July 2026.

“We see ACCESS as infrastructure that extends capacity for musculoskeletal specialists and physical therapists. We’re already working to serve patients across the country and to augment value-based care bundles in CMS TEAM and CJR-X for the hospitals we support.”

— Christian Péan, MD, MS, co-founder and CEO, RevelAi Health

Partners including Team Rehabilitation, Keystone Orthopedics, Western Rehabilitation Network, Alliance Physical Therapy Partners and Limber Health have embraced the model, integrating longitudinal virtual care with patients’ existing musculoskeletal and physical therapy care.

“Longitudinal virtual care works when it runs alongside the specialists a patient already sees and has established relationship with. That’s why we leaned into this model. It makes it easier for us to reach more Medicare patients, and it means the care between visits can be better with easier return access to the patients therapist if needed.”

— Nick Weber, Team Rehabilitation

MSK ACCESS and Understood Care are both ACCESS Participants. Understood Care provides additional patient advocacy services to beneficiaries in the program.

The MSK ACCESS program also draws from specialized expertise from national partners. Through a partnership with Own the Bone, the American Orthopaedic Association’s bone health quality program, MSK ACCESS offers clinician support for bone health, addressing the osteoporosis and bone health gaps common among these patients. RevelAi Health has also partnered with the National Spine Health Foundation to deliver evidence-based, high quality spine health education to patients.

“This is how we stay connected to patients outside the four walls of the clinic, particularly our low back pain patients under the CMS Ambulatory Specialty Model.”

— Edward Delsole, MD, Keystone Orthopedics

RevelAi Health’s platform supports hospitals and orthopedic groups participating in Medicare’s episode-based musculoskeletal programs, including TEAM and the upcoming CJR-X model. MSK ACCESS complements these programs by extending care beyond the episode window, providing longitudinal support before and after procedures while helping organizations manage the growing shift toward mandatory musculoskeletal risk.

About MSK ACCESS

MSK ACCESS is a longitudinal musculoskeletal care program operating in the CMS ACCESS Model. It provides evidence-based education, structured symptom and outcome measurement, care navigation and bone health support to Medicare beneficiaries with chronic joint, bone, muscle and low back pain, working alongside the patient’s existing orthopedic, rehabilitation and primary care clinicians. MSK ACCESS is powered by RevelAi Health, and works alongside Understood Care, which provides patient advocacy services. Both are ACCESS Participants of record. Learn more at MSKACCESS.com.

About RevelAi Health

RevelAi Health is a healthcare AI company focused on Medicare’s value-based care models. Its platform coordinates musculoskeletal care between visits, handling patient outreach, education, symptom and outcome collection, and care navigation, so health systems, hospitals and orthopedic groups can succeed in CMS models including the Transforming Episode Accountability Model, CJR-X and the Ambulatory Specialty Model. RevelAi Health is the participant behind MSK ACCESS in the CMS ACCESS model. Learn more at revelaihealth.com.

Media contact: press@revelaihealth.com

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SOURCE RevelAi Health